"call centre staff in South Africa and the Philippines...
A source at the company has told the BBC that the vast majority of messages are in fact converted into text by staff at call centres.
The fact that messages appear to have been read by workers outside of the European Union raises questions about the firm's data protection policy.
The firm's entry on the UK Data Protection Register says it does not transfer anything outside the European Economic Area."
Wednesday, July 22, 2009
Spinvox voice to text conversion technology seems to be people
Rory Cellan-Jones at the BBC is reporting that Spinvox's voice to text conversion technology is mostly