Post Office People

The Post Office has predictably come in for its usual perennial criticism in the wake the announcement that the price of stamps will be going up again.

We should, however, remember that there are still thousands of truly dedicated people working for the organisation and doing a great job in spite of the things that have been visited upon them by government, media and management.

In a classic illustration of how things get done when people care, I recently received an important parcel which had the wrong address and postcode on it. In fact the only things that were correct on the parcel were my name and the number of the house. Yet it still found its way to to its rightful destination, albeit a little late, thanks to my local postman recognising my name and other people in the Post Office chain caring enough to send it to some likely sorting offices along the way. No one in the Post Office gained by putting that extra effort in - if anything their targets on time for delivery were nominally damaged - but they still gave a enough of damn to get the thing through.

Well done and thanks to all concerned, especially my local postman who has always been terrific.