Yahoo! chief, Jerry Yang, "feels horrible" that Yahoo! helped the Chinese authorities to jail journalists. When asked about the arrests he said they "are never things you go home and feel good about. We feel horrible about that...We have no way of preventing that beforehand....If you want to do business there you have to comply."
Badly damaging someone's life is merely the price of doing business. The heart of the business process is amoral hence the key rule is caveat emptor, where the 'emptor' encompasses everyone who comes into contact with that business in any way. It's kind of ironic that doing business fundamentally depends simultaneously on trust and lack of trust.
I doubt Mr Yang will get much sympathy over his horrible feelings but my question would be at what point does he believe the price of compliance becomes too high?